What to book Through our search engines you can view and purchase the different tourist services that will help to settle your journey.
The products offered have been contracted directly with foreign tour operators and Italian known and appreciated.
Booking procedures In summary these are the stages of a reservation:
1) Select the service or services that you like;
2) Complete the passenger list;
3) Follow the booking process until you reach the "shopping basket";
4) Go into the system by entering your codes;
If you have not already an access code, you must register as a new user;
5) Review of
penalty cancellation and
payment terms as for the services that are booking.
6) Confirm your booking within 30 minutes.
Otherwise, the services will be eliminated from the shopping cart;
7) Keep the e-mail with a summary of services, which will be sent to your e-mail address.
If you do not receive the e-mail within a few hours, please contact the support via the form dedicated throgh the home page.
8) A mail with services booked, will be sent only if the total payment will be confirmed by your bank/credit card.
Services on demand If the service could not be confirmed online, you can proceed with the request mandatory, which will be routed directly to the operator.
A service can not be confirmed online when showed UPON REQUEST.
This can happen when:
- It is too close to the date of departure;
- You are booking a special period (the fair, event, event, etc. ..);
- It is drained by availability initial seats or rooms;
- Has not yet been confirmed, for lack of participants.
IMPORTANT!
Please note that the reservation is mandatory, if the service is confirmed.
For this reason, the system will apply the same method of payment is that they are present or not be confirmed online services.
If you send a reservation ON DEMAND, you will receive a confirmation of this service as soon as possible, directly to your email.
Confirm reservations
Why a confirmed reservation is considered completed is necessary:
- Having completed the booking process.
- Having received the confirmation e-mail in which all the services are booked as indicated CONFIRMED (in the case of services on request, our staff will provide send reply as soon as possible).
- Having been paid in according to procedures mentioned at the time of confirmation;
- Having received a confirmation e-mail with attached Travel documents (Vouchers) not before of 3 days from the holiday starting date, which will be printed and delivered to service providers.
Add a service to an existing practice To add a service to an existing practice, you can:
- Register at the site by logging in with their codes;
- Open the file in your shopping cart after having checked the list of existing reservations;
- Select the services you want to add, via search engines, as you would if you were making a new reservation;
- Complete the process until the final confirmation, which will show all the services already present, more added to the current session;
Changes or cancellations
To clear one or more services of a reservation:
- Register at the site by logging in with your codes;
- Open the file in your shopping cart after having checked the list of existing reservations;
- Select the services you want to delete and press the button to confirm;
- Complete the process until the final confirmation, which canceled all services should be viewed as such;
To submit amendments or changes is necessary to use the electronic forms on our home page "SEND A CHANGE REQUEST".
Applications will be evaluated by the operational department, an answer will sent to you as soon as possible.
IMPORTANT: A CHANGE FEE will be quantified to the customer before the change.
In case of cancellations or changes that involve the application of penalty, the summary due or to be compensated as a result of the operations is always available in the information of the practice, in your profile.
PLEASE NOTE: In the event of changes for which is more convenient total cancellation of a practice/service, you must make again your payment. If the previous practice/service has been already paied, we refund the amount previously paid, within 6/7 days (counting only business days). "
Penalties policy
The penalty applicable to each reservation are displayed in your shopping cart before proceeding to final confirmation and also in the summary practice when a booking is confirmed.
Bookings ON REQUEST:
The penalty may be applied only when the service has already been confirmed.
A confirmation email is sent to the email address provided when the status of a service is changed by our staff or suppliers.
The benefits of online booking on the website Paestum Holidays
As an example here are some of the benefits you have by booking online at Paestum Holidays.
- No shares / or other opening practice.
- Wide choice of hotels and accommodation
- All information regarding the services are updated by the providers themselves
- The prices shown are far lower than those provided by Tour Operators and are even further than the discounted prices that can be found in Agency.
- All services offered unless otherwise noted are confirmed in real time and paid for online (credit card)
- The confirmation will be sent immediately by e-mail, travel documents will be sent 3 days before your holiday starting date.
But booking on your web site from home is it safe with my credit card?
When we book a trip, an airline ticket or otherwise, does not carry out any banking operation 's of the site. Like easily understood as the customer is sent back to a so-called "safe" by a bank, with which we have an agreement, which provides the best guarantees.